How we handle your personal information

1. Information we collect

We may collect and process personal information such as your name, contact details, address, identity proof details, income information, bank account information, vehicle details, and any other information you provide during our application or support process.

2. Why we use your information

We use your information to:

• respond to your finance enquiry and support request;
• assess eligibility and process your application;
• verify documents and conduct necessary checks;
• communicate updates, next steps and important notices;
• comply with applicable laws, regulations, and internal risk controls.

3. Sharing of information

We may share your information with trusted service providers, verification partners, banking or financial partners, legal or regulatory authorities, and other parties where necessary for application processing, compliance, or support. We do not sell personal information.

4. Data security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, misuse, loss or disclosure. However, no digital system is completely risk-free, and we encourage you to keep your login, device and account information secure.

5. Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, meet legal obligations, resolve disputes, and support business operations.

6. Your rights

You may have the right to request access to, correction of, or restriction of processing of your personal information, subject to applicable law and our legitimate business or legal requirements. If you want to exercise any rights or ask questions about your data, please contact us using the details below.

7. Cookies and analytics

Our website may use cookies or similar technologies to improve user experience, understand usage patterns, and support website functionality. You may configure your browser to manage cookie preferences.

8. Changes to this policy

We may update this policy from time to time. Any changes will be reflected on this page with the updated revision date.